1. Scope
This Privacy Policy applies to nutrifena.com and the information submitted through this website. It does not apply to third-party websites, marketplaces or messaging services that have their own privacy practices.
2. Information we collect
Information you provide. When you submit a product or wholesale enquiry, we may collect your name, company, business email address, telephone number, ingredient of interest, application, volume requirements and any other information included in your message.
Technical and analytics information. Our hosting, security and analytics systems may process information normally transmitted when you use a website, such as IP address, browser and device information, requested pages, timestamps, referring pages, interactions, approximate location and diagnostic or security logs.
Language preference. The website stores your selected language in your browser so it can display your preferred version during future visits.
Please do not submit sensitive personal information, payment-card data, medical information or confidential formulation details through the general enquiry form.
3. How we use information
- To receive, assess and respond to product, specification, availability, quotation and wholesale enquiries.
- To communicate about requested products, samples, documentation, logistics and potential business relationships.
- To operate, maintain, secure and improve the website and prevent spam, fraud or misuse.
- To maintain business records and comply with legal, regulatory, tax, accounting or contractual obligations.
- To protect Nutrifena, our customers, service providers and other users.
4. How we disclose information
We may disclose information to service providers that help us operate our website and business, including website hosting, infrastructure, security, analytics and email-delivery providers. Contact-form messages are transmitted using Amazon Web Services Simple Email Service (AWS SES). We use Google Analytics to understand website traffic and usage. These providers may process information only as needed to provide services to us or as permitted by their agreements and applicable law.
We may also disclose information to professional advisers; to authorities or other parties when required by law or reasonably necessary to protect rights and safety; or in connection with a merger, financing, acquisition, reorganization or sale of all or part of our business.
We do not currently sell personal information or share it for cross-context behavioral advertising. We do not disclose personal information to third parties for their own direct-marketing purposes.
5. Cookies, local storage and tracking
The website uses browser local storage to remember your language selection and may use essential technical storage needed for security and operation. Google Analytics may use cookies or similar technologies to collect information about visits, pages viewed, interactions, browser and device characteristics, referring sources and approximate location. We use this information to measure and improve website performance.
We do not currently use the website for cross-context behavioral advertising. Browser “Do Not Track” signals do not change how the website operates because there is no universally accepted standard for responding to them. Google may process analytics information under its own terms and privacy practices. You can restrict cookies through your browser settings, although doing so may affect certain website preferences.
6. External services and links
Our website contains links to services operated by third parties, including Amazon and WhatsApp. When you follow those links, the third party may collect information under its own privacy policy and terms. Nutrifena does not control those services or their data practices.
7. Retention
We retain enquiry and business-contact information for as long as reasonably necessary to respond, manage a potential or active business relationship, maintain appropriate records, resolve disputes and meet legal obligations. Technical and security logs may be retained for shorter or longer periods depending on operational and security needs. We may delete or anonymize information when it is no longer required.
8. Security
We use reasonable administrative, technical and organizational measures designed to protect information. However, no internet transmission, email system or storage method is completely secure, and we cannot guarantee absolute security.
9. Your privacy choices and rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of or deletion of personal information, or to object to or restrict certain processing. You may also ask questions about how we handle your information.
Submit a request through our contact page or call +1 (728) 219-0718. Please state that your message is a privacy request. We may need to verify your identity and authority before completing a request.
10. California privacy disclosures
California residents may request information about personal information disclosed to third parties for their own direct-marketing purposes. Nutrifena does not currently make such disclosures. The categories we collect and disclose for business purposes are described in Sections 2 and 4 above. We will not discriminate against you for exercising a privacy right available under applicable law.
11. Children
This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, please contact us so we can review and delete it as appropriate.
12. International visitors
Nutrifena is based in Florida, United States. If you access the website from another country, your information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our website, services or legal obligations. We will post the revised policy here and change the “Last updated” date. Material changes will be communicated through the website or another appropriate method when required.
14. Contact us
Nutrifena
Boca Raton, Florida, United States
Phone: +1 (728) 219-0718
Privacy enquiries: nutrifena.com/contact